Policies

Rental Requirements

Last updated: October 2026

Here's what you need to rent with us. Requirements can differ from car to car, so if you have any questions, contact us before you book.

01Driver eligibility

Age and other driver requirements vary by vehicle. Contact us and we will confirm what applies to the car you want before you book. Every driver must be approved and listed on the rental agreement.

02Driver's license

Every driver needs a valid, unexpired driver's license. You will upload the front and back of your license with your booking request.

03Insurance

Full-coverage insurance is required unless otherwise arranged with our team. Upload your insurance card and declaration page with your request. See our Insurance Policy.

04Security deposit

A refundable security deposit is required. The amount varies by vehicle and is confirmed at booking. See our Security Deposit Policy.

05Payment

No payment is taken online when you send a booking request. Our team confirms payment arrangements with you when your booking is confirmed.

06ID verification & documents

We verify every driver's identity and documents before the rental begins. Documents are uploaded through a secure form and used only to verify and process your rental — see our Privacy Policy.

Questions? Contact support

Our team is available around the clock to walk you through any of these policies before you book. Reach out any time.