Terms of Service

These Terms of Service govern your use of the Luxury Rental Group HQ website and your rental of any vehicle from us. By making a reservation or renting a vehicle, you agree to these terms and to the specific terms of your signed rental agreement, which controls in the event of any conflict.

Renters and all additional drivers must meet the age and other requirements for the vehicle (these vary by vehicle and are confirmed at booking), hold a valid driver's license, meet our insurance requirement, and pass identity verification. Full details are in our Rental Requirements. We may decline any rental at our discretion.

Submitting a reservation request does not guarantee a booking. Reservations are confirmed only after we review your documents, verify availability, and you sign the rental agreement. We'll contact you promptly to complete this process.

Rental prices are shown per day. Applicable taxes, delivery fees and any other charges are confirmed with you before your booking is final. No payment is taken online when you send a booking request.

Payment arrangements are confirmed with our team. A refundable security deposit is required, separate from your rental total; the amount varies by vehicle and is confirmed at booking.

The vehicle may be operated only by drivers approved and listed on the rental agreement, and:

• In a lawful, careful manner, obeying all traffic laws
• Within any geographic limits stated on your agreement
• Using the correct premium fuel grade for the vehicle

Included mileage and fuel expectations are described in our Mileage & Fuel Policy.

The following are strictly prohibited and may void coverage and forfeit your deposit:

• Racing, track use, speed contests, or off-road driving
• Driving under the influence of alcohol or drugs
• Any illegal activity, or transporting illegal goods
• Allowing unapproved or unlisted drivers to operate the vehicle
• Subleasing, ride-share, or commercial use
• Smoking in the vehicle, or transporting pets without prior approval
• Towing, pushing, or overloading the vehicle

The renter is responsible for the vehicle during the rental period, including damage, loss, theft, tolls, citations, and related costs, subject to the applicable insurance arrangement. To the fullest extent permitted by law, Luxury Rental Group HQ is not liable for indirect, incidental, or consequential damages arising from a rental or use of this website.

You agree to indemnify and hold harmless Luxury Rental Group HQ, its owners, and staff from claims, damages, losses, and expenses arising from your use of a vehicle or your breach of these terms or your rental agreement.

Cancellations are governed by our Cancellation Policy and the terms confirmed in your rental agreement.

These terms are governed by the laws of the state in which your rental or charter takes place, as set out in your rental agreement, without regard to conflict-of-law rules.

We may update these terms from time to time. The version in effect at the time of your reservation applies to that rental. Continued use of our website or services after changes are posted constitutes acceptance of the updated terms.

Questions about these terms? Contact Luxury Rental Group HQ at Contact.Us@luxuryrentalgrouphq.com, +1 (916) 761-3326, or .